We are here to help.
Using the Unitlify app on iOS or Android? Here you will find help, ways to reach us, and the option to delete your account.
Contact
We usually reply within one to two working days.
Frequently asked questions
How do I sign up for Unitlify?+
You normally sign up through an invitation from your employer. You receive an email with an invitation link that lets you create your account.
I have forgotten my password.+
Open the app and tap „Forgot password?“ on the login screen. You will get an email with a code to reset your password.
I am not receiving push notifications.+
Check in your device settings whether notifications are enabled for Unitlify. Inside the app you can choose which kinds of notification you want under „Settings → Notifications“.
Can I delete my account myself?+
Yes. In the app you can delete your account permanently under „Profile → Delete account“ after entering your password. You can also request deletion here on this page (see below).
What data does the app process?+
You will find the details in our privacy policy.
Delete account
Important
Deletion is permanent and cannot be undone. Your access is disabled, personal data is anonymised, and every active session is ended.
To prevent misuse we send a confirmation link to your email address. Your account is only deleted once you have clicked „Delete account now“ in that email.